Broadcast Solutions Connect focuses on specialized services for the broadcast and media industry. These include consultancy, system architecture and workflow solutions, project management, managed services, coaching and support – complemented by a comprehensive portfolio of professional broadcast technology. Our aim is to build strong partnerships that bring together the expertise of the Broadcast Solutions Group and its customers.
Broadcast Solutions Connect GmbH
Headquarter Monheim
Heinrich-Hertz-Str. 3
40789 Monheim am Rhein
Germany
Phone: +49-2173-967 30
connect(at)broadcast-solutions.de
Broadcast Solutions Connect GmbH
Office Frankfurt
Löwengasse 27 a
60385 Frankfurt am Main
Germany
Phone: +49 (0) 69 469 965 0
connect(at)broadcast-solutions.de
Innovate.
Broadcast Solutions Connect focuses on specialised services for the broadcast and media industry. These include consultancy, system architecture and workflow solutions, project management, managed services, coaching and support – complemented by a comprehensive portfolio of professional broadcast technology. Our aim is to build strong partnerships that bring together the expertise of the Broadcast Solutions Group and its customers.
Integrate.
Broadcast Solutions Connect unites the legacy and strengths of two seasoned teams — from Thum + Mahr and Broadcast Solutions Produkte und Service— into one cohesive unit. This merger allows us to deliver fully integrated solutions: consulting, system architecture, workflow design, project management, managed services, coaching and support, all under one roof. We seamlessly blend hardware, software, network and operational planning to create holistic media systems that work harmoniously. With Broadcast Solutions Connect, you gain a single, reliable partner who coordinates every component — from conception through implementation to daily operations — ensuring consistency, quality and smooth collaboration across every stage.
Connect.
Connection lies at the heart of what we do. Broadcast Solutions Connect fosters strong partnerships — not only between clients and technologies but among teams, workflows and long-term ambitions. Our global reach, combined with local dedication from offices in Monheim am Rhein, Frankfurt am Rhein, the UK and France, ensures we stay close to our clients wherever they operate. By understanding your business, workflows, and goals in detail, we connect your requirements with tailored broadcast media solutions and deliver maximum value. With Broadcast Solutions Connect, you are not simply acquiring consultancy or equipment — you’re entering a collaborative partnership built around trust, communication and shared success.
Broadcast Solutions Connect is part of the Broadcast Solutions Group. Broadcast Solutions GmbH is a globally active system integrator with offices in Europe, Asia and the Middle East. With more than 350 employees worldwide, the company plans and delivers complex projects for broadcast and media environments across television and radio. Broadcast Solutions specialises in system integration, whether for mobile production facilities (OB vans, satcom) or permanent installations (studios, playout centres, MCRs). The teams at Broadcast Solutions Connect and across the Broadcast Solutions Group work interdisciplinarily, sharing their expertise and knowledge across projects and products. Our customers benefit directly from this combined know-how.
Consulting & Service
For advice and service from the team in Monheim, please contact us.
Markus Ducke (Technical Support)
m.ducke(at)brodcast-solutions.de
+49 172 7120818
Support and RMA
Our Projektron BCS Support Portal is available to registered project partners.
You can access the support portal by clicking on the ‘Support Portal’ button.
If you have questions regarding the support portal, please contact supporthub(at)broadcast-solutions.de.
Consulting
For consulting, product details or to arrange a demo appointment, please contact us by phone at +49 (0) 69 469 965 0 or by e-mail at connect@broadcast-solutions.de.
Support
You can reach the support team Monday to Friday from 9.00 a.m. to 5.30 p.m. by phone at +49 (0) 69 469 965 22 or by e-mail at ticket(at)broadcast-solutions.de.






