Thum + Mahr GmbH is an internationally oriented company. Years of project experience make us one of the world’s established service providers in the media and broadcasting sector. Thum + Mahr supports its part- ners with the development of innovative and independent concepts. Our broad range of services, from project management and system integration to service and support, is what sets us apart. Our approach is to improve workflows sustainably.
Thum + Mahr is a subsidiary of the Broadcast Solutions Group!
We are looking for a
IT Support Manager (m/f/d) Project Support
Your tasks:
- You will support our customers in all technical aspects concerning the installation as well as the operation of hardware and software products.
- You will record the individual requirements and problems of our customers – either on-site or remotely, as required – and ensure a smooth service.
- You will answer technical customer enquiries via the ticket system independently or forward them to the appropriate managers for processing.
- Complete documentation is just as natural for you as proactive participation in service optimisation.
Your profile:
- Whether you are an apprentice, a student, a technician or a career changer – you convince us with your IT knowledge and your open-minded, solution-oriented manner.
- You have a solid understanding of hardware and networks and ideally you are proficient in handling ticket systems and remote maintenance.
- Every customer can count on you because you are willing to support installations remotely and on site.
- We get to know you as a committed team player who attaches great importance to SERVICE, gets into conversation with customers quickly and also shows full commitment at different times of the day.
- Working independently is a matter of course for you.
- You have a good command of written and spoken English.
- A very good knowledge of German rounds off your profile.
We offer:
- Performance-related pay and other inter-company benefits
- A dynamic and committed team as well as professional challenges
- The excitement of finding innovative solutions together with international customers worldwide
- Helpful colleagues who provide advice and support during the induction period and who also help you find solutions after the successful induction period
Are you interested?
Please send us your CV and documents with details of your salary expectations and your earliest starting date by e-mail to jobs(at)thummahr.de
An attractive salary
We offer attractive and appreciative compensations.
Extensive social benefits
Such as supplementary company health insurance, company pension schemes or health courses.
Quality work clothing is provided
We provide high quality workwear and protective clothing.
Time off in lieu for overtime worked
Those who work overtime recieve compensation in the form of addtional time off.
Bike leasing via JobRad
Whether e-bike or classic bicycle - we make it possible.
Dynamic, dedicated team
What others dream about, we make a reality: team culture, open exchange and tolerance.
International team and worldwide projects
Not only are we represented worldwide, we also work in international teams.
Flexible working times
Work isn't the only part of life. Regardless if it's family or leisure calling - we make the balance possible.
A future-oriented industry in growth
The intelligent use of broadcast technology is one of the most important sectors of the future.
Ideas are encouraged
We want to change the world of tomorrow - where would we be without ideas?
Short decision paths
We are used to working in flat hierarchies, independently and in a solution-oriented manner.
Modern work philosophy
Those who want to shape the future, must not live in the past.
Modern workplace
It should go without saying...
Employee development and promotion
We need the best. You want to get better? It's a match!
Safety and health
We are committed to planning and executing all operations in a manner that protects the health, welfare and safety of all employees, partners, clients, the public and end-users.
Customer satisfaction
Through careful planning, highly qualified specialists and a strong commitment to innovation and value creation, we can grasp, meet and exceed the needs and expectations of our customers.
Social interaction
Broadcast Solutions endeavours to promote and support the social coexistence of the employees to ensure a fair and pleasant working environment. Furthermore, Broadcast Solutions is keen to promote diversity and tolerance in the corporate culture.
Sustainability
Environmental protection and the careful use of natural resources are top priorities for Broadcast Solutions. Broadcast Solutions executives, directors and employees are trying to make their businesses environmentally friendly and are continually working to improve eco-efficiency.
Leadership and social commitment
Broadcast Solutions recognise that employees are our most valuable asset, and their performance is the key to the quality of service we provide. Through investing in our recruitment, training and development of employees, we retain the best possible talents. We adopt best practice in HR and training and aim to be a 'good employer'.
Supply Chain Management
Broadcast Solutions thrive to select suppliers and sub-contractors with business practices and values aligned with our vision. We maintain strong business relationships by consistently matching payment terms and running evaluations of provided goods and services.
Contact
Please send us your CV and documents with details of your salary expectations and your earliest starting date by e-mail to
Thum + Mahr GmbH
Heinrich-Hertz-Str. 1-3
40789 Monheim am Rhein
www.thummahr.com
jobs(at)thummahr.de
| Broadcast Solutions GmbH |
| Alfred-Nobel-Str. 5 |
| 55411 Bingen, Germany |
| Phone: | +49 6721 4008-0 |
| Fax: | +49 6721 4008-27 |
| E-Mail: | info(at)broadcast-solutions.de |